Return & Refund Policy

Due to the custom and made-to-order nature of many of our products, all sales are final. We do not offer refunds, exchanges, or store credit for:

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, include:

If the issue is confirmed to be our error or a manufacturing defect, we'll work with you to provide a replacement or another appropriate solution.

Orders begin processing shortly after they are placed.

Because many products are made to order, orders cannot be canceled or modified once production has started.

Shipping costs are non-refundable unless the return is the result of our error.

Chico Afterdark is not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control.

Customers are responsible for providing a complete and accurate shipping address.

If an incorrect address is provided and the order has already shipped, Chico Afterdark is not responsible for lost or misdelivered packages.

Once a package has been marked as delivered by the shipping carrier, Chico Afterdark is not responsible for lost or stolen packages.

If you experience an issue, please contact the shipping carrier directly. We'll gladly assist by providing tracking information if needed.

Every purchase helps support the growth of Chico Afterdark and Northern California's automotive community. We appreciate your support and strive to provide quality products and excellent customer service with every order.